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Definition of total quality management noun from the Oxford Advanced Learner's Dictionary

total quality management

noun
 
/ˌtəʊtl ˌkwɒləti ˈmænɪdʒmənt/
 
/ˌtəʊtl ˌkwɑːləti ˈmænɪdʒmənt/
[uncountable]
(abbreviation TQM)
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  1. a system of management that considers that every employee in an organization is responsible for keeping the highest standards in every aspect of the company’s work
See total quality management in the Oxford Advanced American Dictionary
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