customer service
noun/ˌkʌstəmə ˈsɜːvɪs/
/ˌkʌstəmər ˈsɜːrvɪs/
[uncountable]- the help and advice that a company gives people who buy or use its products or services
- Our main concern is to provide quality customer service.
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- the department in a company that provides customer service
- I phoned the airline's customer service and they said seats were available.
- How a company's customer service department responds to your complaint or query is vital.
- the activity of serving people in hotels, restaurants and shops
- Votes were based on quality of food, customer service and atmosphere.
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customer service