standard operating procedure
noun/ˌstændəd ˈɒpəreɪtɪŋ prəsiːdʒə(r)/
/ˌstændərd ˈɑːpəreɪtɪŋ prəsiːdʒər/
(abbreviation SOP)
[countable, uncountable] (business)- a set of instructions on how to perform a routine business activity
- The authority urged the business community to follow standard operating procedures strictly in order to ensure safe working conditions.
- This was a serious breach of standard operating procedure.
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standard operating procedure